Contact us

Our Approach

We are guided by five core operating principles and they drive the approach we take to everything we do.

Customer First

At PRO-TECH, we take great pride in meeting and exceeding the needs of our customers. We wear many hats – from problem-solvers to consultants to partners. And, we always strive to put our customers’ needs first and to individually solve their unique needs

Relationships

We are a family-run company and personal relationships and loyalty are key to our success. Many of our customers have been with us for over 10 years. We have worked with some from their earliest stages and have seen them grow into large corporations. In addition, we have developed loyal Associates that enjoy working together and who take personal pride in taking care of their customers.

Experience

Because we have been in business for 40 years and have worked with some of the smallest and largest medical companies in the world, we have seen many different packaging situations. As a result, we know how to anticipate the needs of our customers and proactively provide the best solutions before the need becomes critical.

Flexibility

We bring flexibility and innovation to everything we do – we have to. Business needs change quickly and you need to adapt to new conditions. Finding unique solutions to tricky problems is something we do every day. Even, our most senior leaders regularly roll up their sleeves and approach challenges with a can-do-spirit.

Pro-Tech Quality Policy

Quality of service, Quality of product and Quality of people are paramount in the medical device business. We are constantly focused on providing the highest quality for our customers. We invest in the latest technology and focus on robust quality management systems. 

PRO-TECH will ensure that the Quality Policy is communicated within the organization, on our website, and is understood by all employees.

PRO-TECH will maintain a Quality Management System compliant with domestic and international regulatory requirements; and continually strive to improve its effectiveness through periodic Management Reviews.

PRO-TECH will establish and review Quality Objectives, which will provide quantitative data documenting the continuing suitability of our policy.

Our Clients Are Saying

''I appreciate the business relationship we have had, and you taught me so much more than I ever could have imagined. Thank you for always being a true partner – there would be no [company name] to save thousands of lives every day without you and your efforts.”
From Materials Supervisor for Large Medical Device Company
“Just a quick note to thank everyone for this week. I am really excited about working with PRO-TECH!”
From an Engineer for Medical Device Start-Up
Pro-Tech has been an absolute delight to work with and true, communicative professionals! Given we are a new customer with an existing patient safety product line, it was important for us to transition to Pro-Tech without disruption and interruption to our supply chain. They’ve been central in helping us through each step of the process. We look forward to continuing to collaborate with them! – VP of Clinical Development
VP of Clinical Development
''My experience with PRO-TECH has been outstanding. Their support, adaptability, and high-quality reporting make a real difference in my day-to-day responsibilities. I’m genuinely thrilled to continue partnering with such a capable team.''
Sr. Sourcing Specialist, Large Medical Device Company

Frequently Asked Questions

Find answers to frequently asked questions or contact us to start a conversation.

Contact Us
What services does PRO-TECH Design & Manufacturing offer?

We specialize in a wide range of services within the medical device industry. These services include:

  • Medical Device Contract Packaging
  • Medical Device Contract Assembly
  • Laboratory Services
  • Custom Sewn Products

We also provide medical device packaging validation services within our Medical Device Contract Packaging expertise. Our goal is to offer comprehensive and customized solutions that cater to each client’s specific requirements, ensuring their success in the market.

You can learn more about PRO-TECH’s services, capabilities, and dedication to quality here.

However, if you have specific questions or need more information, you can always reach out to our team via the contact information provided on our website. Our friendly customer service will be happy to assist you and provide any additional information you need to make an informed decision.

Working with PRO-TECH offers numerous benefits for your medical device manufacturing needs:

  • Customized solutions: We tailor our services to meet the specific requirements of each project, ensuring that your needs are met and expectations exceeded along with fair pricing.
  • Quality assurance: Our adherence to FDA and ISO 13485 registrations and Class 10,000/ISO 7-rated cleanrooms guarantees that your products will be manufactured to the highest quality standards.
  • Expertise: With over 40 years of industry experience, our knowledgeable and dedicated team can guide you through the complexities of medical device manufacturing, from design to market launch.
  • Responsiveness: Our dedication to customer satisfaction and open communication ensures that we address your concerns promptly and efficiently.
  • Convenience: With three manufacturing facilities across the United States, we can cater to your manufacturing needs while minimizing logistical challenges.
  • Long-term partnerships: Our commitment to your success fosters lasting relationships, allowing us to grow and evolve together in the dynamic medical device industry.

As mentioned, you can always reach out to us for a quote or additional information through our website’s contact form, but you can also email us (info@protechdesign.com), or give us a call (562-207-1680). 

Our team will be happy to discuss your project requirements, address any questions you may have, and provide a comprehensive quote based on your specific needs. We look forward to assisting you and helping your medical device succeed in the market.